Responsible Gaming

Our Commitment to Safe Gaming

At Papelle London, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.

Age Verification

All players must be 18 years of age or older (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not register or attempt to gamble on our platform.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by gambling more money to recover what you've lost
• Spending more time or money on gambling than intended
• Hiding your gambling activity from family, friends, or loved ones
• Gambling to escape problems, stress, or negative emotions
• Borrowing money to gamble or pay gambling debts
• Neglecting work, school, or family responsibilities due to gambling
• Experiencing anxiety, depression, or irritability when unable to gamble
• Failed attempts to cut back or stop gambling
• Risking important relationships or job opportunities because of gambling

If you recognise any of these signs in yourself or someone you know, please reach out for support immediately.

Self-Help Tools & Controls

We offer a range of tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a given timeframe
• Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've spent
• Session Limits: Automatically end your gaming session after a set period of time
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break from gambling

Contact our customer support team to activate any of these tools.

Support & Help Organizations

If you are struggling with problem gambling, the following organisations offer free, confidential support:

United Kingdom

• GamCare: Free counselling and support for problem gamblers and their families. www.gamcare.org.uk
• GamStop: The UK's national self-exclusion scheme. Register to be excluded from all licensed online gambling operators. www.gamstop.co.uk
• Gamblers Anonymous: Support meetings and peer-led recovery. Visit www.gamblersanonymous.org.uk

International Support

• Australia - Gambling Help Online: www.gamblinghelponline.org.au
• Canada - Responsible Gambling Council: www.responsiblegambling.org
• United States - National Council on Problem Gambling: www.ncpgambling.org
• Germany - Bundeszentrale für gesundheitliche Aufklärung: Information and support on problem gambling

Take Action Today

If you or someone you know is struggling with problem gambling, please seek help today. Support is available 24/7, and speaking to a professional is a sign of strength, not weakness. The organisations listed above have helped thousands of people overcome gambling problems.

Remember: You are not alone, and help is always available.